PRIVACY POLICY OF THE ONLINE SHOP KUPZEGAREK.COM

1. Why is it important to read this Privacy Policy?

In this Privacy Policy we explain how we use your personal data obtained via the online shop https://www.kupzegarek.com/ (“Shop”). By using the Shop, you consent to the principles, terms and conditions described in this Privacy Policy. The Controller shall ensure that, for his/her part, he/she takes special care to protect the rights and interests of persons whose personal data is processed in connection with the use of the Store. The data collected by the Controller shall be processed in accordance with current legislation and exclusively for the purposes specified.

2. Who controls your personal data?

The controller of your personal data is ALKOR Sp. z o.o. ul. Słowiańska 4, 48-300 Nysa, entered in the business register by the District Court in Opole, 8th Commercial Department of the Polish Court Register, under number KRS 0000006722, statistical number REGON: 531583536.

3. Definitions

Whenever a capitalised term is used in the body of this Privacy Policy, it shall be understood as follows:

Cookies - means IT data, in particular small text files, recorded and stored on the user's terminal equipment, in particular such as computer, phone, tablet. Cookies record and store certain information, which can then be accessed by IT systems for specific purposes. They are most often used to optimise the use of the website as well as to collect statistical data to identify how the website is used.
Controller's Cookies - means cookies placed by the Controller, related to the Controller's operation of the website.
External Cookies - means cookies placed by the Controller's partners, via the Store's website.
Personal Data - means information about an identified or identifiable natural person (data subject). An identifiable natural person is one who can be identified, directly or indirectly, in particular by means of an identifier such as a forename and a surname, a PESEL identification number, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of the natural person.
Anonymous Information - information about the User regarding the User's use of the Website, provided to the Controller through specific tools used by the Controller, including but not limited to Google Analytics. However, due to the nature of the information collected, it is not possible for the Controller to attribute it to a specific user.
Processing of personal data - means an operation or set of operations which is performed upon personal data or sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Profiling - means any form of automated processing of personal data which involves the use of personal data to evaluate certain personal factors of an individual, in particular to analyse or predict aspects relating to that individual's performance, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
GDPR - Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
Newsletter - means a service provided by the Controller by electronic means, consisting of sending marketing information to the user within the scope of the Controller's operation.
Device - means an electronic device through which the User accesses the Store.
User - means a natural person using the Store.

4. What data is collected?

We process the following personal data of the Users:

first name and surname, or business name: ALKOR sp. z o.o
address of residence: ul. Słowiańska 4, 48-300 Nysa
telephone number: 694 44 69 7
e-mail address: [email protected]

5. On what grounds do we process your data?

We use the data we collect primarily to be able to contact you by email or telephone, for the purposes of processing and fulfilling your order, including handling complaints and refunds in the event of withdrawal, and for marketing and promoting our own services and products. The data will be processed in order to:

a) conclude and perform the contract (fulfilment of the order placed and provision of electronic services) - forename and surname, company, address of residence, billing data, payment data, e-mail address, telephone number, Tax Identification Number (NIP) - on the basis of Article 6(1)(b) of the GDPR;
b) add opinions about products - forename, surname - on the basis of Article 6(1)(b) of the GDPR;
c) marketing activities through electronic means of distance communication - forename, surname, e-mail address, telephone number - on the basis of Article 6(1)(a) of the GDPR;
d) customer service, contact by electronic means or through a contact form - forename, surname, e-mail address, telephone number - on the basis of Art. 6(1)(a) of the GDPR;
e) asserting or defending against claims - forename, surname, company, e-mail address, telephone number, address of residence, NIP number - on the basis of Art. 6(1)(a) of the GDPR;
f) profiling of personal data in order to tailor offers and advertising of products or services to your personal preferences, behaviours and use of the website - on the basis of Art. 6(1)(a) of the GDPR.

You have the right to choose whether and to what extent you want to use our services and share information about yourself. Providing your personal data is voluntary, although failure to provide personal data necessary to complete a product order may prevent its proper execution.

6. How do we use the collected data?

The data we collect is used first of all to be able to contact you by e-mail or telephone, to process your orders, including to examine complaints and return benefits if the agreement is rescinded, as well as for marketing purposes and for promotion of our services and products.

Upon your separate consent, we also use the collected data:

to send to you by e-mail quality messages, notices about novelties and promotions, and our marketing materials (newsletter and commercial information),
to send to you by e-mail our Trusted Partners’ promotional and marketing materials,
in automated manner, including to profile your personal data so that our offer and advertisements of our services and products can be customised to your personal preferences, behaviours, and manner of using the website.

7. Do you have to provide data?

You can choose whether and to what extent you want to use our services and disclose information about you. Your personal data is provided voluntarily, however lack of personal data needed to carry out a product order may prevent correct performance.

8. What are your rights in respect of personal data we collect?

In connection with the processing of your personal data, you have the rights indicated below. If you wish to exercise these rights, please contact us by logging into your User Account in the Store or by sending an email to: [email protected] or by using the contact form.

a) right of access to data: you can request information regarding your personal data stored by us.
b) right of rectification: you have the right to request the immediate rectification and/or completion of your personal data.
c) right to restrict processing: you have the right to request the restriction of the processing of your personal data in certain situations.
d) the right to erasure: you have the right to request the erasure of your personal data, unless there are legal reasons for retaining it.
e) the right to data portability: you have the right to receive a copy of your personal data in a format that enables it to be transferred to another entity.
f) the right to object: you may object to the processing of your personal data in cases laid down by law.
g) the right to withdraw consent: you have the right to withdraw your consent to the processing of your personal data at any time.
h) the right to lodge a complaint with a supervisory authority: If you believe that the processing of your personal data violates the law, you can lodge a complaint with the supervisory authority. The supervisory authority in Poland is the President of the Office for Personal Data Protection [in Polish: Prezes Urzędu Ochrony Danych Osobowych] (Office for Personal Data Protection [in Polish: Urząd Ochrony Danych Osobowych] ul. Stawki 2, 00-193 Warszawa).

9. How can I transfer my data?

You are entitled to receive the data we are processing upon your consent or in performance of our agreement. The data will be automatically sent to your or to a third party in a standard, machine-readable format. If you want to have this data transmitted directly to another party responsible for it, this will be carried out to the extent technically achievable.

10. How long do we process your personal data?

We process your data for as long as necessary to maintain your user account, carry out your orders, provide post-sale services, and handle complaints. In addition, we may retain your data within a scope needed to claim overdue payments or to take necessary actions in connection with violation of generally applicable law or of the Shop rules. In the above cases, your personal data can also be kept after your account has been deleted, however for a period not being longer than necessary to achieve the objectives given above, and this period shall not be shorter than the expiry of the limitation periods for contractual claims.

11. Security and confidentiality

We use any and all technical and organisational methods to ensure that your personal data is secure and to protect it against accidental or deliberate destruction, accidental loss, modification, unauthorised disclosure or access. Information is stored and processed on high-security servers, taking appropriate safety measures which fulfil requirements of Polish law.

Please remember not to publicly disclose any personal data through the Shop. You solely will be responsible for public disclosure of such data.

12. Is my data transmitted to other entities?

In order to maintain your user account, administer e-mail accounts and process orders, your data may be transmitted for processing to specialised entities. Your data may be entrusted to third-party suppliers in particular in connection with courier, postal, hosting, and server maintenance services. If a complaint procedure is initiated in connection with a purchase in the Shop, your data may be transferred to the applicable manufacturer and an appraiser in order to process the complaint.

Courier deliveries are made by:

DHL PARCEL POLSKA SP. Z O.O., ul. Osmańska 2, 02-823 Warszawa
DHL EXPRESS (POLAND) SP. Z O.O., ul. Osmańska 2, 02-823 Warszawa
POCZTA POLSKA SPÓŁKA AKCYJNA, ul. Rodziny Hiszpańskich 8, 00-940 Warszawa
DPD Polska SP. Z O.O., ul. Mineralna 15, 02-274 Warszawa
InPost Sp. z o.o, ul. Czerniakowska 87A, 00-718 Warszawa

The Shop’s hosting is operated by:

Home

Please contact us if you need further information.

13. What other data do we process?

While you are using the Shop’s website, we may also process operation and navigation data (IP address, domain name, type of browser, access time, type of operating system, information about links and references that will be clicked on, or other activities carried out in our Shop) that will be used to generate statistics helpful in Shop administration. This data is of collective and anonymous nature, i.e. it does not contain features enabling identification of the individual visiting the Shop’s website. Logs are not disclosed to third parties.

Amendments to Privacy Policy

The Shop’s offer can be changed. Also the technologies, standards, legal and other requirements connected with online business will be changing. As a result, the Shop may introduce future modifications in the Privacy Policy. The usage of the Shop after such amendments have entered into effect will be tantamount to their acceptance.

Cookies and similar technologies

The Shop uses cookies in order to collect non-personal data. They are used in order to provide top quality services by optimising the Shop content and to adjust it to each user's individual needs, as well as for advertising and statistical purposes. This data is not personal and does not allow explicit identification of any person. To learn more, go to our Cookies Policy.
Cookies are only used with the express consent of the User. However, the User's consent is not required with regard to Cookies, the use of which is necessary for the possibility of providing electronic services on the Website.
Consent to the use of Cookies is given by the User checking a specific box in the Cookies banner on the Website or through an appropriate setting in their browser.
A Cookie is a test file containing information downloaded by the User’s end device (computer or another mobile device) during a visit to our Shop. Cookies are then sent from the User’s browser back to the Shop’s website from which they were downloaded, during each User’s visit to the Shop’s website.
Types of Cookies used on the Shop’s website:
- Session Cookies – are stored on User’s devices only for the browser operational time;
- Persistent Cookies – are stored even after a single visit to the Shop’s website ends and are standard Cookies used in order to customise subsequent User’s visits to the Shop’s website.
- indispensable - used to ensure the proper functioning of the Website and the use of its basic functionalities;
- functional - used to ensure the proper functioning of side functionalities of the Website;
- social - saved and used in connection with the functionality of social networks integrated with the Store. They may be used to record your preferences and behaviours related to social networking sites;
- analytical - called statistical - used to collect information about the ways in which you use the Store.
We do not store User’s personal data by way of Cookies.
Information collected via Cookies is used to determine actual preferences, to optimise the usage of the Shop’s website, generate statistics, and maintain the User’s session (after logging in) in the Shop.
The User can restrict or disable access of Cookies to his/her device.
The User can change on his/her own at any time the Cookies settings by specifying the conditions of storing them and giving by them access to the end device. Changes to those settings can be made in the browser settings or by configuration of the service. Those settings can be changed in particular in order to block automatic operation of Cookies by the web browser or to inform you each time Cookies are saved on your end device. Detailed information on the possibilities and methods of operating Cookies is available in your web browser software settings.
The User can at any time delete Cookies by using functions available in his/her web browser.
Restricted or disabled Cookies may cause difficulties in using certain Shop functions which require Cookies due to their nature.
The User may obtain detailed information on the Cookies used by the Controller, as well as on the settings concerning Cookies, through the Cookies management software available on the Website.

Final provisions

The Shop’s website may contain links to other websites. The controller has no influence on what data, for what reason, and how is processed and transferred to such websites. The controller urges you to read the appropriate privacy policy after being transferred to another website. This Privacy Policy refers only to our Shop. The controller is not liable for processing personal data by third parties.
The controller uses technical and organisational measures ensuring protection of the personal data being processed, as appropriate for the threats to and the category of data being protected; in particular, the controller secures personal data against being made available to or being collected by unauthorised persons, against being processed in contravention of the applicable regulations, and against being changed, lost, corrupted or destroyed.
The controller makes available the following technical measures preventing acquisition and modification of electronically sent personal data by unauthorised persons:
- security of the personal data set against unauthorised access;
- access to the account possible only once a login and password are entered.
The controller is authorised to provide access to personal data in order to perform statutory obligations (e.g. at the request of law enforcement authorities), in order to examine claims, as well as to protect personal rights, ownership, and security.
Your Personal Data may be transferred outside the European Economic Area. Your Personal Data is transferred to third countries in connection with the use of tools provided by entities storing Personal Data on servers located in the territory of third countries, including in particular the USA. The providers of the tools used by the Controller shall guarantee an adequate level of protection of personal data through the relevant compliance mechanisms provided for by the GDPR, in particular through the use of standard contractual clauses providing adequate safeguards for the protection of the privacy and rights and freedoms of the data subjects.